[eSIM] Europe Unlimited Data (5 Days to 90 Days | 34 countries)

• Order your travel eSIM online and let us know your travel date. The eSIM will be emailed to you within 5-10Minutes.
• When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.
• Your Days or service will commence.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM. Please note that your Days of service will commence on the activation date noted on your order.

You can keep track of your Data usage through your phone's data usage function (found in Settings).

Yes, you are able to hotspot/tether from your phone to another phone or device.

Once the eSIM is loaded, you simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service.

The mobile data APN settings should automatically update when you insert the sim card in you phone. If it does not, you need to update the settings so it states the following;

iPhone settings

▪ Go to Settings > General > Profile.

▪ Delete any/ all profiles you see that you are not using. Then follow the steps below. Even if you don't have this setting in your phone still proceed to the next step.

▪ From the main menu, Settings > General > Reset > Reset Network settings > Reset network settings

Alternatively, please try going to Settings > mobile> mobile data network> and fill in the APN Name and APN fields. (This setting may not be available in some iPhones)

▪ APN: bicsapn

▪ Username: not required (leave empty)

▪ Password: not require (leave empty

Android settings

▪ Check the Access Point Name (APN) settings. Steps may slightly vary to access this section with different phones: 

Settings > Connections > Mobile Networks > Access Point Names

▪ The correct APN profile should be "Internet". Select this name and try connecting to the internet. If there are no APN settings there, add the APN manually and only fill out the following two fields:

▪ APN Name: SimCorner

▪ APN: bicsapn

▪ Do not fill out any other fields, but ensure you save this APN profile.

This SIM will connect to different network partners in the different covered countries.

Depends on the eSIM purchased. Your days of service will start when the eSIM is connected to a network in Europe/UK. This will be the day that your service commences.

This sim cannot be recharged. Please ensure you purchase the correct duration based on how long your trip is for. Your days of service will start when the eSIM is connected to a network in Europe/UK. This will be the day that your service commences.

Should you run into any issues with the eSIM whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

• Your order number or the name that the order is under
• Which country you are in currently and whether the eSIM connects to any network, if so, which network?
• Did you receive any SMS after you installed the eSIM. If so, please send us a screenshot of that message.
• Message us screenshots of any error message you are getting.
• What phone model you are using?
• Any other information about the issue, which will assist us in helping you resolve the issue. 

You are not able to send SMS and make phones calls with this Europe eSIM. We recommend that you use database apps such as Whatsapp, Viber, Skype to send messages to friends and family.

We recommend that you use database apps such as Whatsapp, Viber, Skype to send messages to friends and family.

We recommend that you use database apps such as Whatsapp, Viber, Skype to send messages to friends and family.

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our esim and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the esim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the sim, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

▪ Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim card.

▪ Nothing on your phone is deleted or changed and you can continue to use your data based apps as per normal.